Privacy Policy – Amlumen

Last Updated: August 24, 2026

Welcome to Amlumen (“we,” “our,” or “us”). We operate the website https://www.amlumen.com (the “Site”).

Amlumen provides high-end architectural lighting solutions for luxury hotels, residences, showrooms, and global projects. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, submit inquiries, subscribe to our product information, or interact with our advertisements, including those on Facebook/Meta platforms.

1. Information We Collect

We collect information that you voluntarily provide to us and data that is automatically generated during your visit:

Personal Data: This includes information you submit via our “GET A QUOTE” or inquiry forms, such as your Name, Company, Email, Phone, Subject, and Message. It also includes your email address when you sign up under “Subscribe to Product Information“.
Technical and Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, pages viewed, and access times.

2. Cookies and Third-Party Advertising (Meta/Facebook Pixel)

To enhance your browsing experience and analyze site traffic, we use tracking technologies:

Cookies: Small data files stored on your device that help us understand user preferences and improve site navigation.
Meta/Facebook Pixel & Analytics: We implement tracking technologies (such as the Meta Pixel) on our Site. This allows Meta to collect or receive data from our website to measure the conversion tracking and effectiveness of our Facebook advertisements, deliver targeted ads, and optimize custom audiences.

3. How We Use Your Information

We use the collected information to:

Process, respond to, and fulfill your lighting project inquiries and requests submitted via our contact forms.
Send you product updates, newsletter subscriptions, or marketing communications that you have consented to receive.
Improve our website design, showcase relevant optical technologies (e.g., OptimalBright, SIGHTComfort, VisualCODE, VividLite), and tailor user experience.
Monitor and analyze trends, usage, and activities to maintain the security of our Site.

4. Data Sharing and Third-Party Disclosures

We respect your privacy and do not sell your personal data. We may share information with trusted third parties in the following scenarios:

Advertising & Analytics Partners: We share behavioral data with advertising platforms like Meta to serve personalized ads based on your interests.
Service Providers: Third parties that facilitate our communication, data analysis, or website hosting services.
Legal Requirements: If required by law, subpoena, or legal process to protect our rights or the safety of our users.

5. Your Rights and Ad Opt-Out Options

Depending on your jurisdiction (such as GDPR in the EU or CCPA/CPRA in the United States), you may have rights to access, correct, or delete the personal data we hold about you.

Opting Out of Tracking: You can manage or disable cookies through your browser settings.
Facebook Ad Choices: To opt-out of Facebook’s interest-based advertising or tracking, please adjust your settings directly in your Facebook Ad Preferences, or visit the Digital Advertising Alliance (DAA) opt-out platform.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or alteration. However, please note that no electronic transmission or storage method is 100% secure.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date at the top.

8. Contact Us

For questions regarding this policy, please reach out via info@amlumen.com, +852-95807037 (HK), or visit https://www.amlumen.com.

Subscribe to Product Information

GET A QUOTE